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TYTUŁ ARTYKUŁU
Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services: a Case Study from the Czech Republic
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CZYSTY TEKST
Jaroslav Belás, Anna Chochoľáková, Lenka Gabčová, Juraj Sipko, Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services: a Case Study from the Czech Republic, Economics and Sociology, 2015 / Tom 8 / Numer 3, s. 82 - 94
BIBTEX
Jaroslav Belás, Anna Chochoľáková, Lenka Gabčová, and Juraj Sipko. Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services: a Case Study from the Czech Republic. Economics and Sociology, 8(3):82–94, 2015.
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@article{bazhum329575,
author = {Belás, Jaroslav and Chochoľáková, Anna and Gabčová, Lenka and Sipko, Juraj},
title = {{Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services: a Case Study from the Czech Republic}},
journal = {Economics and Sociology},
year = {2015},
volume = {8},
number = {3},
pages = {82--94},
issn = {2071-789X},
url = {https://bazhum.muzhp.pl/articles/329575}
}