@Article{ authors = " Rajesh K. Yadav, Sarvesh Mohania", title = "Claim Settlement Process of Life Insurance Services - A Case study of ICICI Prudential Life Insurance Company", journal = "International Letters of Social and Humanistic Sciences", issue = "2014 / Tom 35", pages = "26 - 32" }

@Article{ authors = " Rajesh K. Yadav, Sarvesh Mohania", title = "Role of Insurance Ombudsman and Grievance Management in Life Insurance Services in Indian perspective", journal = "International Letters of Social and Humanistic Sciences", issue = "2014 / Tom 31", pages = "9 - 13" }

@Article{ authors = " Rajesh K. Yadav, Sarvesh Mohania", title = "Impact of F.D.l. On Insurance sector in India – A case study of Life insurance services", journal = "World Scientific News", issue = "2016 / Tom 47 / Numer 2", pages = "190 - 201" }