Maria Luiza Souca
3 artykuły w 1 czasopismach
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Perceived Service Quality and Customer Satisfaction in Romanian Rural Pensions : A Pilot Study Opublikowano w: Finanse. Rynki Finansowe. Ubezpieczenia 2013 / Tom 62 / s. 145 - 1542013CZYSTY TEKST
Carlo Giannetto, Maurizio Lanfranchi, Maria Luiza Souca, Perceived Service Quality and Customer Satisfaction in Romanian Rural Pensions : A Pilot Study, Finanse. Rynki Finansowe. Ubezpieczenia, 2013 / Tom 62, s. 145 - 154
BIBTEX@Article{ authors = " Carlo Giannetto, Maurizio Lanfranchi, Maria Luiza Souca", title = "Perceived Service Quality and Customer Satisfaction in Romanian Rural Pensions : A Pilot Study", journal = "Finanse. Rynki Finansowe. Ubezpieczenia", issue = "2013 / Tom 62", pages = "145 - 154" }
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Measurement of Customer Satisfaction Applied to the Farm Holiday Opublikowano w: Finanse. Rynki Finansowe. Ubezpieczenia 2012 / Tom 50 / s. 169 - 1762012CZYSTY TEKST
Carlo Giannetto, Maurizio Lanfranchi, Maria Luiza Souca, Measurement of Customer Satisfaction Applied to the Farm Holiday, Finanse. Rynki Finansowe. Ubezpieczenia, 2012 / Tom 50, s. 169 - 176
BIBTEX@Article{ authors = " Carlo Giannetto, Maurizio Lanfranchi, Maria Luiza Souca", title = "Measurement of Customer Satisfaction Applied to the Farm Holiday", journal = "Finanse. Rynki Finansowe. Ubezpieczenia", issue = "2012 / Tom 50", pages = "169 - 176" }
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SERVQUAL - Measuring Evaluating Service Quality and Customer Satisfaction Opublikowano w: Finanse. Rynki Finansowe. Ubezpieczenia 2012 / Tom 50 / s. 177 - 1862012CZYSTY TEKST
Carlo Giannetto, Maurizio Lanfranchi, Maria Luiza Souca, SERVQUAL - Measuring Evaluating Service Quality and Customer Satisfaction , Finanse. Rynki Finansowe. Ubezpieczenia, 2012 / Tom 50, s. 177 - 186
BIBTEX@Article{ authors = " Carlo Giannetto, Maurizio Lanfranchi, Maria Luiza Souca", title = "SERVQUAL - Measuring Evaluating Service Quality and Customer Satisfaction ", journal = "Finanse. Rynki Finansowe. Ubezpieczenia", issue = "2012 / Tom 50", pages = "177 - 186" }