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The role of service recovery in retaining of customerss. 5 - 13CZYSTY TEKST
Arjeta Anamali, Drita Kruja, Ted Oelfke, The role of service recovery in retaining of customers, Service Management, 2014 / Tom 13, s. 5 - 13
BIBTEX@Article{ authors = " Arjeta Anamali, Drita Kruja, Ted Oelfke", title = "The role of service recovery in retaining of customers", journal = "Service Management", issue = "2014 / Tom 13", pages = "5 - 13" }
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Participation of labour in economic results of the service sector branches : comparisons of Podkarpacie and the other Polish regionss. 15 - 27CZYSTY TEKST
Magdalena Cyrek, Participation of labour in economic results of the service sector branches : comparisons of Podkarpacie and the other Polish regions, Service Management, 2014 / Tom 13, s. 15 - 27
BIBTEX@Article{ authors = " Magdalena Cyrek", title = "Participation of labour in economic results of the service sector branches : comparisons of Podkarpacie and the other Polish regions", journal = "Service Management", issue = "2014 / Tom 13", pages = "15 - 27" }
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Assessment of the competitive position of the southwest region of Bulgaria as a tourist destinations. 29 - 38CZYSTY TEKST
Rayna Dimitrova, Assessment of the competitive position of the southwest region of Bulgaria as a tourist destination, Service Management, 2014 / Tom 13, s. 29 - 38
BIBTEX@Article{ authors = " Rayna Dimitrova", title = "Assessment of the competitive position of the southwest region of Bulgaria as a tourist destination", journal = "Service Management", issue = "2014 / Tom 13", pages = "29 - 38" }
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Conceptual development in festival quality management : implications for product development and marketings. 39 - 48CZYSTY TEKST
Bassey Benjamin Esu, Conceptual development in festival quality management : implications for product development and marketing, Service Management, 2014 / Tom 13, s. 39 - 48
BIBTEX@Article{ authors = " Bassey Benjamin Esu", title = "Conceptual development in festival quality management : implications for product development and marketing", journal = "Service Management", issue = "2014 / Tom 13", pages = "39 - 48" }
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An approach for characterizing the marketing potential of the enterprises. 49 - 58CZYSTY TEKST
Vyara Kyurova, An approach for characterizing the marketing potential of the enterprise, Service Management, 2014 / Tom 13, s. 49 - 58
BIBTEX@Article{ authors = " Vyara Kyurova", title = "An approach for characterizing the marketing potential of the enterprise", journal = "Service Management", issue = "2014 / Tom 13", pages = "49 - 58" }
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Innovation in provision of services as part of combating unemployments. 59 - 66CZYSTY TEKST
Małgorzata Matlegiewicz, Innovation in provision of services as part of combating unemployment, Service Management, 2014 / Tom 13, s. 59 - 66
BIBTEX@Article{ authors = " Małgorzata Matlegiewicz", title = "Innovation in provision of services as part of combating unemployment", journal = "Service Management", issue = "2014 / Tom 13", pages = "59 - 66" }
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History of Croatian tourist organization and development of Croatian tourisms. 67 - 74CZYSTY TEKST
Mili Razović, History of Croatian tourist organization and development of Croatian tourism, Service Management, 2014 / Tom 13, s. 67 - 74
BIBTEX@Article{ authors = " Mili Razović", title = "History of Croatian tourist organization and development of Croatian tourism", journal = "Service Management", issue = "2014 / Tom 13", pages = "67 - 74" }
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Opportunities for the management and development of the Regional Historical Museum - Shumen in 2013-2018s. 75 - 86CZYSTY TEKST
Daniel Rumenov, Opportunities for the management and development of the Regional Historical Museum - Shumen in 2013-2018, Service Management, 2014 / Tom 13, s. 75 - 86
BIBTEX@Article{ authors = " Daniel Rumenov", title = "Opportunities for the management and development of the Regional Historical Museum - Shumen in 2013-2018", journal = "Service Management", issue = "2014 / Tom 13", pages = "75 - 86" }
