TYTUŁ
Service Management
2009 / Tom 4
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TYTUŁ ARTYKUŁU
STRONY
CZYNNOŚCI
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Introductions. 5CZYSTY TEKSTBIBTEX
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Perspectives of business services development in the European Unions. 9 - 14CZYSTY TEKSTBIBTEX
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Universal postal service and liberalization of the EU and Czech postal sectors. 15 - 21CZYSTY TEKSTBIBTEX
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Small and medium-sized enterprises in the United Kingdom : short characteristicss. 25 - 33CZYSTY TEKSTBIBTEX
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Measurement, strategies and instruments of security against rate of interest risk in a companys. 37 - 44CZYSTY TEKSTBIBTEX
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Skimming the market of on-board advertisings. 47 - 59CZYSTY TEKSTBIBTEX
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Main methods and areas of Internet marketing in servicess. 61 - 66CZYSTY TEKSTBIBTEX
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Changes in perceiving the market by Polish farmerss. 67 - 74CZYSTY TEKSTBIBTEX
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Partnering as the core marketing strategy components. 75 - 81CZYSTY TEKSTBIBTEX
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Researching services using the critical incident techniques. 83 - 90CZYSTY TEKSTBIBTEX
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Behind the IT outsourcing determining optimal staffing levels in specialized contact centerss. 93 - 100CZYSTY TEKSTBIBTEX
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Integrated CRM class systems in practical functioning of travel offices in Polands. 101 - 112CZYSTY TEKSTBIBTEX
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Some aspects of human resources management in contact-intensive servicess. 115 - 123CZYSTY TEKSTBIBTEX
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Identifying training needs of employees as a part of human resource management : cultural institutions case studys. 125 - 131CZYSTY TEKSTBIBTEX
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Implementation of blended learning efficiency of LAMS WZIEU project : case studys. 135 - 140CZYSTY TEKSTBIBTEX
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E-business influence on insurance companiess. 143 - 147CZYSTY TEKSTBIBTEX
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Modern customer service as the component of the firm's competitive predominances. 149 - 155CZYSTY TEKSTBIBTEX
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Is measuring the efficiency of local authorities groundeds. 159 - 169CZYSTY TEKSTBIBTEX
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Co-management of business institutional framework by local authoritiess. 171 - 176CZYSTY TEKSTBIBTEX
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The role of administrative services marketing in management of a local government units. 177 - 182CZYSTY TEKSTBIBTEX
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Appraisal of financial standing of Polish regions : selected aspectss. 183 - 190CZYSTY TEKSTBIBTEX
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Electronic communications : its concept and servicess. 193 - 200CZYSTY TEKSTBIBTEX
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The market potential of personal network servicess. 201 - 210CZYSTY TEKSTBIBTEX
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German quality management systems in public servicess. 213 - 222CZYSTY TEKSTBIBTEX
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Knowledge management : a challenge for present companiess. 225 - 233CZYSTY TEKSTBIBTEX
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Specificity of agrotourist farm managements. 237 - 245CZYSTY TEKSTBIBTEX
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Tourism economy management in the conditions of sustainable developments. 247 - 255CZYSTY TEKSTBIBTEX
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Agrotourism in farming planning : sociological analysis of empiric findingss. 257 - 268CZYSTY TEKSTBIBTEX
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Guidelines for paperss. 269CZYSTY TEKSTBIBTEX
